Health Policy

Covid-19

Stansted Prestige

Reserve & Delivery Update

Stansted Prestige has now moved to on-line only sales following the government announcement on Monday 23rd March, and we continue to follow all World Health Organisation, Government and Public Health England advice and act accordingly. Currently we are only able to offer immediate delivery of cars to key workers using our ‘reserve online’ facility, however, all other customers can secure their purchase for delivery as soon as the ‘self isolation’ stance has been lifted. We will continue to monitor the rapidly changing situation closely and respond as advised by the experts.

Family and community has always been important to us and during these unprecedented times we want to reassure you that the health and safety of our customers, employees and their families continues to be our number one priority. Now is the time for us to support one another more than ever. With this in mind, we wanted to reach out and reassure you that we had already put in place a number of robust measures designed to make health and safety a top priority, whilst still enabling people to buy cars from us. We now provide home delivery as standard as we are committed to keeping our customers safe - this includes disinfecting cars, providing customers with protective gloves to wear and adhering to the ‘safe distancing’ guidelines.

You can still contact us...

Should you have any questions you can contact us using the usual channels by emailing [email protected] or calling 01279 652656. We have key staff working remotely dealing with queries, concerns or general enquiries. We will endeavour to reply as quickly as possible. As the situation develops, the safety of our staff and customers remains of the highest importance and we will inform you with the latest updates through our website. We really do appreciate the support and understanding of all customers during these challenging times, and most importantly, wish all of our customers, staff, suppliers and their families well.

Please stay safe and stay at home

HELLO EVERYONE,

Stansted Prestige has now moved to on-line only sales and will continue to follow all World Health Organisation, Government and Public Health England advice and act accordingly. Currently we are only able to offer immediate delivery of cars to key workers using our ‘reserve online’ facility, however, all other customers can secure their purchase for delivery as soon as the ‘self isolation’ stance has been lifted. We will continue to monitor the rapidly changing situation closely and respond as advised by the experts.

Family and community has always been important to us and during these unprecedented times we want to reassure you that the health and safety of our customers, employees and their families continues to be our number one priority. Now is the time for us to support one another more than ever. With this in mind, we wanted to reach out and reassure you that we had already put in place a number of robust measures designed to make health and safety a top priority, whilst still enabling people to buy cars from us. We now provide home delivery as standard as we are committed to keeping our customers safe - this includes disinfecting cars, providing customers with protective gloves to wear and adhering to the ‘safe distancing’ guidelines.We're doing all we can to navigate the unknown and our online website along with our social channels are there to hopefully provide a little sunshine to break through the clouds. We'd love to still hear from you – self-isolating can be lonely so let's all keep chatting and sharing.

We'd like to say a huge thank you to all of our team for all of their hard work and efforts in these uncertain times and also to you, our customers, for continuing to support us. It's not easy for anyone and we're lucky to have a great team that pulls together to make the best of any situation.

We're here for you if you have any questions on what we're doing, and you can contact us at [email protected] or on 01279 652656 where we are answering all calls and emails remotely so please excuse any delay.

Stay safe, healthy and look after each other.

On behalf of the team at Stansted Prestige

Phil Hough & Ian Hemming

Directors