Vehicle Delivery Options
Vehicle Delivery Options
In today’s fast paced world we accept that not all of our customers have the time to travel round car dealers checking out every car they’ve found on the internet, so back in 2008 we started our delivery service.
In reality, as a customer, we understand that before buying a car, all you really want to know is that you are getting a good deal, buying a good car, that the car is exactly as described regarding specification/condition/ownership/service history/MOT, and that the car is as the advert says it is.
So here's how it works: We make a (one way) charge of £1 per mile for delivery and before we take your refundable reservation fee, we talk you round the car of interest by telephone, literally as if you were looking at it yourself and will make comment on all items including any stone chips etc. If you'd prefer we can send additional photos or carry out a 'Facetime' call if it's easier. Some customers prefer seeing a video appraisal and if you wish, can send a link to a full video appraisal, usually within a few hours of your first contact.
Once you are confident in us as a business, and satisfied with the report on the car, we take a £500 reservation fee by debit card and this removes the car from sale. We then email your order form which details everything discussed by telephone, and includes the agreed delivery address/date/time. We arrange deliveries around our customer, although we exclude weekend deliveries as we simply don’t have the staff available.
At the point of delivery, you have the opportunity to check the car over fully, ensuring it matches our description as well as your expectations. You then have the opportunity to take a test drive before paying the balance using on-line banking. Finally, all we ask is for you to drop our driver at your nearest station for their return journey.
We have been selling and delivering cars on this basis since we started our company back in January 2008 and, to date, we have never returned with a car yet! If it does happen, and it has to at some point, the guarantee that we offer is to process a refund of your reservation fee prior to our drivers departure. We have a simple philosophy - we don't drive to deliver a car that has not been described properly!
We hope that in time to come, our customers will be able to order on-line and arrange delivery with the click of a mouse, but we're not there yet! Used cars are more complicated than most internet purchases so there still has to be that personal interaction, however, given time, we can see this happening.
In the meantime, if we have a car of interest to you, phone us on 01279 652656 or click the sales enquiry link to discuss your own individual requirements.
Every customer receives an invitation to leave feedback, in the same way you might use Trip Advisor to review a holiday, hotel or restaurant. Here are the 3 most recent reviews from cars we’ve sold and delivered before the customer has ever seen the car:
Professional and trustworthy, no doubt
Stuart from Yaxley purchased a Citroen C4 Grand Picasso in May 2017 and gave us another '5 Star Review':
Impressively professional, 100% trustworthy. Bought the car without seeing it same day. Exactly as described, all documents, HPI etc provided on delivery. Phoned to update on progress regularly. If you are doubting this dealer do not they will surprise you with their super service.
Fantastic experience all round
Bernard from Hampshire purchased a Saab Cabriolet in May 2017 and gave us another '5 Star Review':
Fantastic experience with Stansted prestige. Used delivery service. Everyone I dealt with was extremely attentive and professional. Thoroughly recommend this company and would definitely use again. Thanks to Ross, Ian & Phillip.
Great experience with Stansted Prestige
Jessica from Surrey purchased a BMW Touring in February 2017 and gave us another '5 Star Review':
What an incredibly stress free and enjoyable car buying experience! By the time we came across Stansted prestige we had had enough, but Phil, Ross and Ian were all super professional, courteous and informative. We had the car delivered and it was immaculate, we could not have asked for more! Thank you to you all and fully recommend to anyone. Honest, trustworthy and with attention to detail. The obvious pride that goes into their business is clear - and we had been to many, so we can honestly say, they were the best. And the car is great too.
To read over 155 customer reviews, visit the Testimonials tab above.
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